Everyone has their own preferences on how they like to engage with learning or supporting material or teams. For that reason, Libsyn offers many ways to engage and connect with our team to get the help you need when you need it. Check it out!
The Chat Widget
This is your best friend when it comes to Libsyn support. You can find this little guy hanging out in our Knowledge Base and in our dashboard.
Any time you have a question, hit that little green button in the lower right hand corner and you have full access to our entire knowledge base, and have the ability to reach out to our support team with a New Conversation to ask any questions you have.
You will get your fastest responses and answers right here.
We can also be reached by email. Contact our team by email with any questions you have, and they will email back with any follow up questions and answers to help get a solution to your inquiry.
The Knowledge Base
The Knowledge Base has TONS of information documenting nearly every corner of the Libsyn system. You can search the KB using the chat bot, or you can access the KB directly right here.
The Libsyn Tutor YouTube Channel
Check out the Libsyn Tutor YouTube Channel for additional video based content including how to's, best practices, past live events, and more. The channel can be found here.
Libsyn puts on monthly QuickStart webinars that covers everything in this checklist and more. Even if you are a seasoned podcaster, attending these webinars every so often will keep you up to date on changes to recommendations and best practices that happen in the industry. Libsyn also puts on other webinars throughout the year on topics such as stats, WordPress, new upcoming features, and more. Follow the Libsyn Crowdcast channel and stay up to date on any webinars coming down the pipe!
Libsyn's The Feed Official Podcast
Libsyn's very own Elsie Escobar and Rob Walch join forces to put on The Feed, Libsyn's official podcast. This show covers everything from industry news to best practices, heads up on new features, commentary, answers to listener questions, and STATS. Subscribe in your favorite podcast app.
The Libsyn Blog
The Libsyn blog is the place to learn about new release updates, other podcasts (check out the Rockin' Libsyn Podcasts!), hints and tips, and more. Find the blog right here.
Follow Libsyn on Social
Elsie Escobar brings you all kinds of news, discussion, updates, and more on our various social networks. Follow Libsyn on your favorite social network to keep in touch.